Privacy Policy
Last updated: October 15, 2026
1. Introduction
I Fix Ecommerce LLC ("we," "us," or "our") operates ifixecommerce.com and provides WooCommerce development and integration services, including ERP integrations, product configurators, wholesale and B2B portals, and ongoing engineering for online stores. This Privacy Policy explains what personal information we collect when you visit our website, book a call or contact us, how we use it, who we share it with, and the choices you have. By using our website or submitting information to us, you acknowledge the practices described in this policy. If you do not agree, please do not use our website or provide us with your information.2. Information We Collect
Information you give us
When you fill in the project form on our website, we collect:- Your name, work email address and company name
- Your store URL, if you provide it
- Details about your business and project: your ecommerce platform, whether you use an ERP or back-office system, company size, project budget, whether you need ongoing support, when you need to start, and a description of what you need
- How you found us
Information collected automatically
- IP address and the approximate location derived from it
- Browser, device type and operating system
- Pages you view, how long you stay and how you move through the site
- The website or link that referred you, including any campaign tags (UTM parameters) in that link
3. How We Use Your Information
- To reply to your inquiry and prepare estimates and proposals
- To schedule and hold calls
- To deliver, support and invoice the services you engage us for
- To understand how visitors use our website and improve it
- To understand which referral partners and campaigns bring us inquiries
- To keep our website secure and prevent spam and abuse
- To comply with legal obligations
4. Cookies and Similar Technologies
Google Analytics 4
We use Google Analytics 4 to measure how visitors use our website, such as which pages are viewed and where visits come from. It sets first-party cookies named _ga and _ga_ followed by an ID. We use this data in aggregate to improve the site. You can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout.Cloudflare
Our website is delivered through Cloudflare, which protects it against attacks and abuse and processes technical data such as IP addresses to do so. We also use Cloudflare Web Analytics, which counts page views without setting cookies.Calendly
Our booking calendar is provided by Calendly. When the calendar loads, Calendly and the services it relies on, including Google reCAPTCHA for spam protection and Stripe, may set their own cookies and collect technical information under their own privacy policies.Fonts and embedded content
Our pages load fonts from Google Fonts and display a Better Business Bureau seal hosted by the BBB. When these load, your browser sends your IP address to Google and to the BBB. We do not use advertising pixels or retargeting tags on this website. You can block or delete cookies in your browser settings.5. How We Share Information
We share personal information with service providers that help us run our business, and only so they can provide that service:- Nexcess: website hosting, including storage of form submissions
- Cloudflare: content delivery, security and web analytics
- Google: website analytics and fonts
- Calendly: call scheduling
- Our email provider: delivering form submissions and correspondence to us
6. Data Retention
We keep personal information for as long as we need it to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. Form submissions and client communications are typically kept for the duration of the business relationship and up to 3 years afterwards, unless the law requires a longer period. Google Analytics data is kept according to the retention period set in our Google Analytics account.7. Your Rights
You can ask us to:- Give you a copy of the personal information we hold about you
- Correct information that is inaccurate or incomplete
- Delete your personal information, subject to legal exceptions
- Stop contacting you
California Residents (CCPA and CPRA)
If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the right to:- Know what personal information we have collected about you, where it came from, why we collected it and who we disclosed it to
- Get a copy of that information
- Correct inaccurate information
- Delete your information, subject to legal exceptions
- Opt out of the sale or sharing of your personal information
- Limit the use of sensitive personal information
- Not be treated differently for exercising any of these rights
Do Not Sell or Share My Personal Information. We do not sell your personal information or share it for cross-context behavioral advertising, and we have not done so in the past 12 months. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of sale and sharing. You can also opt out by emailing us. What we collect. The categories of personal information described in Section 2 are identifiers (such as name, email address and IP address), professional information (such as company name and size), commercial information (such as project details and budget), internet activity (how you use our website) and approximate location. We collect them from you, from agencies we work with on your project, and from the service providers listed in Section 5, and we use them for the purposes listed in Section 3. Sensitive information. If you share sensitive information with us, such as account log-in details for a project, we use it only to perform the services you asked for. You can make a request yourself or through an authorized agent by emailing [email protected]. We will verify the request before acting on it.