Privacy Policy

1. Introduction

I Fix Ecommerce LLC ("we," "us," or "our") operates the website ifixecommerce.com and provides ecommerce development, digital marketing, and custom AI agent services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage our services.

By using our website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use our website or provide us with your information.

2. Information We Collect

Information You Provide

• Name and email address
• Website or store URL
• Business information (platform, monthly revenue range)
• Project details and requirements
• Budget and timeline preferences
• How you found us (referral source)

Information Collected Automatically

• IP address and approximate geographic location
• Browser type and version, device type, and operating system
• Pages viewed, time spent on pages, and navigation paths
• Referring website or source
• Interaction data collected via cookies and tracking pixels

3. How We Use Your Information

• Respond to your inquiries and process service requests
• Provide, maintain, and improve our services
• Communicate with you about projects, updates, and support
• Analyze website usage to improve user experience
• Measure the effectiveness of our advertising campaigns
• Comply with legal obligations

4. Cookies & Tracking Technologies

Our website uses the following tracking technologies:

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect your experience on our website.

5. Third-Party Services

• Google (Analytics, Ads) — website analytics and advertising
• Meta (Facebook, Instagram) — advertising and audience measurement
• Nexcess — website hosting
• Elementor — website building platform
• Netlify — hosting for mockups and preview sites

These providers have their own privacy policies governing their use of your data. We do not sell your personal information to third parties.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Form submissions and client communications are typically retained for the duration of the business relationship and up to 3 years thereafter, unless a longer retention period is required by law.

7. Your Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal exceptions
• Opt-out: Opt out of marketing communications at any time

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the 'Last updated' date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: